The Platform / Cortex
The AI answer layer for operational truth.
Cortex connects every operator, workflow, and AI assistant to the same continuously reconciled operational truth — across every system you already run.
The Living Knowledge Graph continuously reconciles people, devices, software, vendors, contracts, and worksites across your systems. Cortex is the governed MCP gateway that exposes that operational truth to AI assistants, operators, and workflows.
Why AI assistants need Cortex
Cortex connects them to a continuously reconciled graph of people, devices, software, identities, vendors, contracts, and worksites — so the assistants you already run can finally answer questions about your own company, with every fact traced to the system it came from.
The operational problem
When every system owns a slice of the truth, every operational question is a forensic exercise.
Q1 · Capacity
SaaS admin: 432. Finance: 480 paid. Identity: 510 in the group. Three teams, three answers, no one can renew with confidence.
Q2 · Access
Okta, ServiceNow, every SaaS app, the badge system. Five surfaces. Nobody’s queried them together since the last audit — which took a quarter.
Q3 · Risk
HR ended Friday. Identity disabled Monday. Three SaaS apps still active a week later. The forensic answer takes a quarter and a subpoena.
Cortex makes every one of these a single query against your operational truth — resolved in seconds, against the same reality every other system is writing to.
How it works
Your systems of record
Workday · Okta · ServiceNow · Intune · Tanium · Coupa
Living Knowledge Graph
Operational Truth
Reached via Cortex (MCP)
Bi-directional sync
One coordinated view
A consistent operational picture — reflected back into every SoR.
Reality, not reporting
Real-time sync, not nightly ETL. The graph reflects operational state as it actually is — entities, relationships, events as they change.
Bi-directional
When XOPS reconciles, it writes back to every relevant SoR — coordinated view and individual systems stay aligned.
One governed interface
Operators via UI. Workflows via API. Leaders via MCP chat. AI assistants — Claude, GPT, your copilots — via the same MCP. One door for every audience.
Every surface — every assistant, operator, and workflow — reads the same governed reality, in real time.
What you can finally ask
Strategic planning
“If we acquire a 5,000-person company, what’s our all-in IT cost in year one?”
Pulls from Workday, Coupa, ServiceNow CMDB, SaaS admin consoles, supplier price sheets. Returns a line-item year-one IT P&L.
Risk & compliance
“Which contractors have access exceeding role policy and hold a non-compliant device?”
Pulls from Workday, Okta, SailPoint, Intune/Tanium, ServiceNow CMDB. Returns a named list. One click fires the remediation Outcome.
Financial optimization
“Where is our SaaS spend wasted — by department, tool, employee?”
Pulls from Workday, Coupa, SaaS admin consoles, CASB/usage telemetry. Returns idle seats and duplicate tools, by department.
Cortex doesn’t answer questions because it’s intelligent. It answers them because it has access to operational truth — the actual operational state of your business, in one place, in real time.
One governed MCP interface for every operator, leader, workflow, and AI assistant.
