XOPS

The Platform  /  Domains  /  Software Lifecycle

Your SAM Platform Creates a Baseline.
Your Business Needs a Software Position.

XOPS is the control plane for Continuous Software Operations. It maintains one Software Position across technical, commercial, and business reality, and acts on it as conditions change.

No new XOPS agent

Uses telemetry already deployed

Coexist or replace

Consume the existing ELP or maintain the Position directly

Weeks

To first production Outcome

The category shift

Legacy SAM Creates a Baseline.
XOPS Maintains the Software Position.

XOPS is not another SAM platform. It is the control plane for Continuous Software Operations.

Technical Position

Installed · Deployed · Used · Entitled

Commercial Position

Purchased · Contracted · Financially exposed

Business Position

Owned · Required · Operationally critical

SOFTWARE POSITION

Determine the next action

Provision · Reclaim · Remediate · Renew · Forecast · Audit

1. Inventory records. A Position determines.

Traditional SAM periodically reconciles an Effective License Position. XOPS maintains the broader Software Position shown above, and uses it to determine the next action.

2. Baselines expire. A Position persists.

A baseline begins going stale the moment the review ends. XOPS continuously reconciles new evidence from identity, endpoints, SaaS platforms, contracts, procurement, and the business.

3. Reports are rebuilt. A Position publishes continuously.

The ELP, compliance view, reclamation report, and executive brief remain current because they are published from the same continuously maintained evidence.

4. Reports recommend. A Position acts.

Traditional SAM tells people what to investigate. XOPS uses the same Software Position to provision, reclaim, remediate, renew, forecast, and produce audit evidence.

A single software event ripples across HR, identity, provisioning, license, vendor, audit, and finance. XOPS maintains the Software Position across the whole chain and acts on it, which is what moves the conversation from “a better report” to a continuously running operation.

Use the Telemetry You Already Own.
Keep Flexera, or Replace It.

XOPS requires no new proprietary endpoint agent. It reconciles software evidence already collected by EDR, MDM, DEX, identity, SaaS platforms, procurement systems, and other enterprise sources into the continuously maintained Software Position.

Traditional SAM collects and normalizes evidence to produce a periodic Effective License Position. XOPS can consume that ELP or continuously reconcile the underlying enterprise evidence into a broader operating position.

Coexist

Use the Flexera ELP you already have.

XOPS consumes the existing Flexera ELP as one source of evidence, reconciles it with identity, contracts, usage, ownership, and business context, and coordinates action across the full software lifecycle.

Replace

Maintain the Position without another SAM agent.

Where sufficient enterprise telemetry already exists, XOPS can derive and continuously maintain the Software Position directly from the existing stack, eliminating the need for a separate proprietary discovery and reconciliation layer.

Start with the architecture you have. Evolve to the architecture you need.

No new XOPS agent. No forced replacement. No monthly rebuild.

HR › Identity › Provisioning › License › Vendor › Audit › Renewal › Finance

Legacy SAM optimizes individual licenses. XOPS maintains one Software Position, Technical, Commercial, and Business, for every software product and vendor relationship, and acts across every system in the chain.

Real time

License reclaim on offboarding

82%

Auto-provisioning rate (SCIM / API)

~25%

License waste recovered, year one

Always-current management views

One Software Position.
Every stakeholder’s view, continuously current.

The Software Position is not another dashboard. It is the continuously maintained evidence base behind every operational, compliance, financial, and executive view of the software estate. As evidence changes, every report changes with it.

Stop rebuilding the same reports. Maintain the evidence once.

XOPS continuously reconciles technical, commercial, and business evidence into one Software Position. From that position, every stakeholder receives the view they need, without launching another discovery, normalization, or spreadsheet project.

The Software Position is the continuously maintained operating state. These reports are the stakeholder-specific views published from it.

For ITAM & governance

ISO/IEC 19770-aligned compliance statement

Continuously maintained evidence of controls, ownership, entitlements, usage, lifecycle actions, exceptions, remediation, and audit traceability.

For SAM

Effective License Position report

Installed, used, entitled, and purchased evidence reconciled by publisher, product, agreement, and metric.

For compliance & audit

Compliance and audit report

License exposure, evidence completeness, remediation status, contractual exceptions, and defensible audit history.

For finance & procurement

Reclamation and optimization report

Unused, underutilized, duplicative, and reclaimable software with action status and financial impact.

For leadership

Executive software brief

Spend, exposure, utilization, renewals, reclaimed value, exceptions, and decisions required for the next operating review.

One evidence base. Five management views. Every action and report starts from the same truth. No monthly rebuild.

Illustrative enterprise scenario

When systems disagree

The Director left in September.
Her software kept billing through January.

Workday processed the termination cleanly. Okta deprovisioned within minutes. Eight SaaS admin consoles never got the memo. By Q1 close, finance found 47 paid entitlements and add-ons still assigned to an employee who had left 90 days earlier.

Without a Software Position

90 days of phantom licenses.

  • Sept 30: Workday processes the termination. Okta deprovisions. The standard offboarding ticket closes.
  • Oct–Dec: Salesforce admin doesn’t see the HR signal. Adobe rotates SSO during a security upgrade. Notion is billed against marketing’s card, invisible to IT.
  • Jan 5: Quarterly finance review. 47 paid entitlements and add-ons across eight SaaS tools still active. $48K already billed. Two-week reclaim project starts.
  • Multiplied across hundreds of departures a year, the reclaim is always behind and the renewal forecast always inflated.

With XOPS

Reclaim before the day ends.

  • 4:12pm Sept 30: Workday termination event fires. The Software Position already maps the Director to every entitlement across the estate.
  • 4:13pm: SCIM-capable apps (Salesforce, Notion, GitHub, Slack, Figma) deprovision automatically. Seats return to the pool.
  • 4:18pm: API-based reclaim fires for Adobe and Asana. Seats return to available pools, the Commercial Position updates, and future renewal demand is reduced.
  • 4:24pm: The one app without SCIM or API support gets a coordinated ticket to its admin, with full context, not a vague form.
  • Seven vendors updated automatically. One exception was routed with full context and tracked to completion. Procurement renews on real usage, not historical drift.

The Software Position changed once.
Every dependent action started immediately. No unmanaged drift.

The cost nobody budgets for

The hidden cost isn’t the platform.
It’s the coordination required to keep the baseline current.

Legacy SAM can establish a baseline. But analysts, spreadsheet specialists, and outside consultants still have to reconcile it against identity, contracts, procurement, usage, and the business. That work isn’t a failure of the team, it’s a limitation of the operating model. XOPS maintains the Software Position continuously, so the team can focus on policy, risk, and vendor strategy instead of repeatedly rebuilding the answer.

Legacy SAM

Analysts normalize the export, a council debates it, and reclamation emails get ignored, every month.

+ Consultants

A managed-services retainer keeps the tool useful. And the capability leaves when the contract ends.

XOPS

Maintains the Software Position continuously, so the team manages policy and exceptions instead of rebuilding the baseline.

From a tool your team operates to a continuously maintained Software Position.

Product depth

Pre-built outcomes.
From request through retirement.

Request → Procure → Provision → Operate → Renew or Retire

Each outcome coordinates the work across every system involved (HRIS, IDP, SaaS admin consoles, MDM, procurement, vendor portals) and adapts when reality breaks the script. Every transition follows a governed, auditable path, with rollback where the connected system supports it.

Provisioning

On request

SaaS Application Provisioning

Catalog match, security review, license-pool check, SCIM or API provisioning, role assignment, employee notification, first-use confirmation.

Endpoint deployment

On request

Desktop Software Deployment

Application packaging (MSIX/App-V), Intune/SCCM/Jamf delivery, self-service portal entitlement, install verification, license activation.

Reclaim & rightsize

Continuous

License Harvesting + Reallocation

Inactive-user detection, grace-period reclamation, immediate revocation on offboarding, license return to pool, reassignment to waiting requests.

Patch & compliance

Scheduled rings

Patch Management via Rings

Patch classification, ring assignment (canary → broad), staged deployment, compliance verification, automated rollback on failure.

Discovery & risk

Continuous

Shadow IT Discovery + Remediation

Existing telemetry and SaaS discovery signals, classification against the approved catalog, vendor risk assessment, and remediation routing: sanction, replace, or remove.

The position keeps expanding

Seats became tokens, models, and agents.
The same Software Position governs them all.

ServiceNow meters Now Assist in assist units. Microsoft meters Copilot in prompts. Salesforce meters Einstein in conversations. Every major SaaS vendor is shipping AI as a consumption line item, a metering primitive that traditional SAM tooling was never designed to track, attribute, or govern.

The same Software Position architecture extends from licenses to AI consumption. The governed asset keeps changing, but the Technical, Commercial, and Business Position that governs it does not.

Consumption is now part of the entitlement.

XOPS reads consumption telemetry from the same surfaces it reads seat assignments (ServiceNow’s usage logs, Microsoft Graph usage reports, Salesforce platform event logs) and treats them as first-class entitlement state. When the renewal arrives, XOPS already knows whether the consumption-based AI line item is justified against actual usage, not the vendor’s upsell assumption.

What changes in production

Operational impact,
measured where it matters.

Representative outcomes observed across Fortune 500 deployments. Your numbers will vary. And we’ll measure them with you.

Real time

License reclaim on offboarding

82%

Auto-provisioning rate (SCIM / API)

< 1 hr

Request-to-provisioned for new SaaS

~25%

License waste recovered (year one)

Continuous

Audit-ready evidence

Hours

Patch ring deploy (was: weeks)

In production today

Running Continuous Software Operations
across the Fortune 500.

Customer outcome

Fortune 15 · Pharmaceutical

From quarterly reclaim to continuous rightsizing.

This Fortune 15 pharmaceutical enterprise’s SaaS estate spans 60+ vendors and 46K employees. Before XOPS, license reclaim ran on quarterly cycles, at best, and lagged the workforce by months. The Software Position now mirrors every entitlement against active employment status in real time. Reclaim happens automatically. Pools rebalance. Renewals price against actual usage, not historical drift.

60+

SaaS vendors continuously reconciled

Real time

Reclaim against workforce changes

Continuous

True-up position maintained

“We used to renew on what we were billed. Now we renew on what we use. The vendor conversation is completely different when you walk in with the actual number.”

Director of Software Asset Management · Fortune 100 Financial

1.4M+

Employees under license coordination

$4.8B

Annual SaaS spend reconciled

Weeks

Typical time to first production Outcome

See your Software Position. In days, not quarters.

Choose one publisher, renewal, or lifecycle event. Connect the relevant systems. Establish the Software Position and run one real Outcome before the next steering meeting.