Solutions / IT Asset Management
For ITAM directors, SAM managers, and HAM leaders
XOPS continuously reconciles entitlement, assignment, installation, usage, procurement, identity, device health, ownership, location, lifecycle, and financial evidence. ITAM teams stop rebuilding the truth for every audit, renewal, reclamation, recovery, refresh, and disposition decision.
Where the asset record stops
The software record is not the Software Position.
A SAM tool may know what was purchased or discovered, but not necessarily what is currently used, contractually exposed, renewal-critical, or ready for action.
The device record is not the Device Position.
A CMDB or UEM may know that a device exists, but not whether it should be extended, repaired, recovered, reassigned, refreshed, or disposed.
The report is not the maintained state.
An ELP, refresh list, or audit response is an output from the Position. It should not require the Position to be rebuilt each time.
Systems of record tell you what they recorded.
Software Position and Device Position tell you what is true now and what should happen next.
The operating model
Software Position
Evidence
Entitlement · Contract and licensing metric · Installation · Assignment · Usage · Employee state · Cost · Compliance · Renewal exposure
Actions
Reclaim · Reassign · Renew · Renegotiate · True-up · Remediate · Retire · Prove
Device Position
Evidence
Device identity · User and owner · Location · Performance · Security · Management state · Warranty · Age · Recovery · Repair · Refresh · Disposition
Actions
Recover · Reassign · Repair · Extend · Refresh · Replace · Remediate · Dispose
Where the evidence lives
People & org
HRIS · Identity · Directory
Software
SAM · Discovery · Usage telemetry · SaaS admin
Devices
UEM · MDM · DEX · EDR · CMDB · OEM
Commercial
ERP · Procurement · Contracts · Entitlements · Renewals
Operations
ITSM · Logistics · Depot · Repair · ITAD
Existing systems
Software and Device subgraphs
Software Position and Device Position
Governed actions and stakeholder views
No rip-and-replace. Read-only to start.
Your SAM and HAM systems coexist with the Position. They are not replaced by it.
From Software Position
Entitled vs. measured vs. actual usage, current at any moment, not rebuilt each cycle.
Unused, orphaned, and misassigned licenses identified and routed for action as the Position changes.
Entitlement-to-usage variance maintained per publisher, defensible before the vendor raises it.
Contractual exposure and true-up risk visible ahead of the renewal window, not discovered inside it.
Overlap, underuse, and duplicate spend surfaced from the same Position used for compliance.
Every ELP, reclamation, and renewal position remains traceable to the evidence that produced it.
From Device Position
Who has the device, where it is, and whether the record still matches reality.
Refresh decisions driven by actual health and performance, not a fixed age policy.
Devices recovered and reassigned as employment and ownership status change.
Economic and operational evidence behind every repair-or-replace decision.
Encryption, patch, and management-agent status maintained continuously, not swept periodically.
Recovery, sanitization, and disposal evidence preserved for every device that exits the fleet.
Across both Positions
Stakeholder decision views
SAM leader
ELP, publisher exposure, reclamation, renewal posture.
HAM leader
Ownership, health, recovery, refresh, disposition.
Procurement
Entitlement, usage, renewal exposure, negotiation evidence.
Finance
Cost exposure, savings opportunity, TCO, forecast.
Security & compliance
Unmanaged, unsupported, unencrypted, non-compliant assets.
Leadership
Portfolio health, financial exposure, risk, exceptions, action progress.
Illustrative scenario
Software Position in motion
Nobody filed a ticket. The Position noticed, recommended, and followed the approved control.
Illustrative scenario
Device Position in motion
The calendar said replace it. The Position knew better, and proved it.
Audit and evidence controls
Audit readiness matters. It is one output of the Software Position and Device Position, not the reason either exists.
Process areas mapped to XOPS capabilities, evidence traced to source.
Reflects usage and entitlement as they stand today, not a Q-1 snapshot.
Every fact in the Position is linked to the system that produced it, with how current it is and how much the model trusts it.
The Position at any prior date can be rebuilt for audit or dispute.
Chain of custody preserved for every device that exits the fleet.
Every negotiation and true-up starts from the same evidence base an auditor would accept.
Customer evidence
Software Position proof
F500 financial services, anonymized
A Fortune 500 financial-services customer shifted from quarterly ISO 19770 audit preparation to a continuous-readiness posture. Microsoft ELP variance analysis surfaced over-licensing defensible enough to enter the renewal cycle as leverage, not an apology.
$1.7M+
Over-licensing identified
22 / 22
ISO 19770 areas covered, observed
974
Software-user pairs, usage confirmed
96%
Audit readiness, observed
Device Position proof
F100 technology, anonymized
A Fortune 100 technology enterprise shifted device refresh from a fixed-calendar trigger to a performance-and-condition trigger across a global fleet, right-sizing each decision against the device’s actual health and business need.
1–2 yrs
Device life extended, modeled
39
Countries deployed, observed
Reduced
Ghost-asset exposure, observed
Deferred
CapEx, modeled
Each figure is labeled where it stands: observed in production, identified, or modeled. Your numbers will vary, and we’ll measure them with you.
How adoption actually works
1
A renewal, a refresh cycle, or an audit on your calendar in the next two quarters.
2
SAM, CMDB, UEM, HRIS, and identity. Least privilege. Nothing written back without approval.
3
Software Position or Device Position, reconciled into one continuously current state.
4
ELP, refresh list, or audit response, evidence-backed and ready before the deadline.
For ITAM, SAM, and HAM leaders
Choose one publisher, one device cohort, or one lifecycle decision. XOPS connects the relevant evidence, assembles the Position, and shows what is true, what is exposed, and what should happen next.
Your SAM and HAM systems remain the systems of record.
XOPS maintains the continuously reconciled Positions required to act.
