New partnershipXOPS + Nexthink

Your autonomous IT workforce

Your IT team has enough tools.
Now give it agents that do the work.

XOPS delivers ready-to-operate autonomous IT managers for software, hardware, employee lifecycle, AI governance and more. Each agent comes with a defined job, built-in operational capabilities and measurable outcomes. Connect ServiceNow, Workday, Microsoft, Intune and the other systems you already own, set your policies and put your agents to work. No agent development project required. Your people set the policies and handle the exceptions. Your agents do the work.

Explore an agent

EXAMPLE

Your XOPS Software Asset Manager…

XOPS customers include Cencora, Corteva, S&P Global, Broadcom, and Sammons Financial.

In production at global enterprises

1.4M+ employees coordinated $4.8B IT spend orchestrated 39 countries

Measured operational outcomes across pharmaceuticals, technology, agriculture, and financial services.

CUSTOMER RESULTS

Each agent has a job.
Judge it by the results.

These aren’t agent templates or development starting points. Each XOPS agent comes with a defined operational responsibility, the capabilities to carry it out and a scorecard for measuring performance. Choose the job you want automated, connect the required systems and put the agent to work.

Hardware Asset Manager

Stop replacing laptops that still work.

The job: Keeps every device healthy, current and accounted for: inventory, refresh, fulfillment and recovery.

OLD DEVICE RECOVERED EXTEND +1-2 YRS REPLACE RECORDS RECONCILED
  1. Health telemetry from every device
  2. XOPS decides: extend or replace
  3. Replacement delivered, old device recovered

$4.3M

a year saved: healthy devices extended, only failing ones replaced

Broadcom · measured

Meet the Hardware Asset Manager

Software Asset Manager

Stop buying licenses you already own.

The job: Makes sure you pay only for software people use: licenses, pools, compliance and renewals.

POOL: 0 AVAILABLE POOL: 3 AVAILABLE
  1. Licenses sit assigned but unused
  2. XOPS confirms the waste
  3. Reclaimed and reassigned before anything new is bought

40%

off targeted software renewals

Fortune 250 financial · measured

Meet the Software Asset Manager

Workforce Lifecycle Manager

An employee leaves. Their access should too.

The job: Gets joiners productive on day one, and closes every door when someone moves or leaves.

LEAVING SSO EMAIL SAAS LAPTOP ALL SYSTEMS VERIFIED
  1. An employee's last day lands in HR
  2. XOPS closes access and reclaims licenses
  3. Laptop recovered, every system verified

92%

of contractor lifecycle work runs with no human intervention. Work that occupied 89 people now takes one person, part time.

Cencora · measured

Meet the Workforce Lifecycle Manager

AI & Agent Governance

Stop runaway AI spending before the bill arrives.

The job: Gives every AI agent an owner and a budget, and keeps its spend inside your policy.

AI AGENT token consumption BUDGET ABNORMAL HELD BY POLICY
  1. An AI agent's spend keeps climbing
  2. XOPS detects abnormal consumption
  3. XOPS intervenes before the budget is exceeded

Held to budget

Consumption throttled or restricted at the limit you set

Every agent with an owner and a budget

Meet the AI & Agent Governance agent

From agents that help with work to agents that own it.

A task-oriented agent

“Reclaim these unused licenses.”

The work begins when something or someone asks for it, and ends when the task is done.

An XOPS Software Asset Manager

“Keep our software estate optimized and compliant.”

A continuing responsibility: it decides what needs doing, acts within policy, holds the exceptions for an owner and verifies the result.

How these results were delivered: read the customer case studies

Your people became the integration layer.
They shouldn't be.

Each of your systems manages its own part of IT. XOPS agents work across all of them to get the entire job done.

RECONCILE · INVESTIGATE · COORDINATE · VERIFY by hand, across every system XOPS RECONCILES · EXECUTES Policy and exceptions ServiceNow Workday Intune Okta Coupa

Today, your tools manage systems. Your people reconcile the gaps, coordinate the work, chase exceptions and check that it actually finished.

Systems of record hold the records for their own slice. Workflow automation runs the steps it was given. XOPS agents own the outcome across all of them, and keep the job open until it’s verified done.

Keep ServiceNow, Workato and the rest. How XOPS fits your stack

INTERACTIVE EXAMPLE

Your agents do the work. You stay in control, right where you already work.

Get proactive briefings in Outlook, make decisions and approve exceptions in Teams, and track outcomes in Power BI. Behind the scenes, XOPS agents coordinate and execute the work across your existing enterprise systems. Pick a story, let it play, or click any step.

Outlook
PS
HomeView✉ New mail↩ Reply↩ Reply all↪ Forward⚑ Flag🗑 Delete
FocusedOther
Software Asset Manager AGENTMon 6:00 AM
Your Morning Briefing
Weekend: 212 licenses reclaimed, all verified…
AI & Agent Governance AGENTMon
Weekly agent oversight report
3 new agents discovered, 3 owners assigned…
ProcurementFri
Adobe renewal timeline
Notice window closes Oct 23…
FY27 budget: software has to come down $5M
DR
Dana Reyes · Chief Information Officer
To: Priya Shah, Director of Software Asset Management · Cc: Software Asset Manager
Mon 10/12 9:12 AM
↩↪

We need to take $5M out of our software spend next year without disrupting the business.

Please put together a plan by the end of next week.

Dana

SAM
Software Asset Manager was copied. Two minutes later, it messaged Priya in Teams.
FY27 software plan: $5.1M identified, approved by Priya Shah
SAM
Software Asset Manager XOPS agent
To: Dana Reyes · Cc: Priya Shah
Wed 10/14 9:02 AM
↩↪

Dana, the FY27 software plan you asked for is ready, and Priya has approved it.

$5.1M
identified for FY27 against your $5.0M target, including completed work
$620K
already secured: 1,140 reclaimed licenses removed from FY27 true-ups and renewal counts

Only the reclamation was done automatically, under existing policy. Renewal changes go through Procurement, and app retirements need their owners’ agreement. I left out a $900K data platform reduction because it conflicts with engineering’s FY27 expansion, and the engineering toolchain is untouched.

LEVERFY27WHO ACTS
Reclaim idle licenses$620K done, $280K still to go$0.9MAgent
Microsoft 365 E5 → E32,300 users with no E5-only use$0.9MAgent, once approved
Right-size commitments at renewalAdobe, Salesforce, ServiceNow and 9 more$1.4MProcurement
Co-term smaller contractsReplaces the data platform cut$0.7MProcurement
Retire overlapping applications14 apps consolidated to 5$1.2MApp owners
Reduce data platform commitmentConflicts with engineering’s FY27 expansion$0.9MExcluded
Total identified, including completed work$5.1M
Weekly Outcomes · Software Asset Management
SAM
Software Asset Manager XOPS agent
To: Dana Reyes, CIO · Cc: Priya Shah
Mon 10/12 7:00 AM
↩↪
$127K
Annualized savings realized
94%
Work executed autonomously
212 hrs
Manual work eliminated
1
Decision requiring leadership attention

Savings are counted only once the change is confirmed in the vendor portal. Operational detail goes to the program owner.

Teams
PS
Chat
SAM
Software Asset Manager AGENT
Weekly wrap: 612 licenses reclaimed…
DR
Dana Reyes
Thanks, see you at the QBR
SA
SAM Program team
Marcus: renewal calendar updated
ML
Marcus Lee
Procurement: Adobe notice is Oct 23
SAM
Software Asset ManagerXOPS agent · Software Asset Management · Available
Friday · before Dana’s email
SAM
Software Asset ManagerAGENT4:30 PM
Weekly wrap: 612 licenses reclaimed this week, all verified in vendor portals. Nothing needs you. Have a good weekend.
Monday 9:14 AM
SAM
Software Asset ManagerAGENT9:14 AM

Hey, Dana just asked for a plan to reduce our software spend by $5M next year.

I’ve already started working on it. I’m reconciling our contracts, entitlements and actual usage to find where we can reduce spending without affecting the business.

I’ve also flagged 38 renewals coming up in FY27 that give us room to renegotiate.

I’ll put together a prioritized plan with projected savings, risks, and the actions I can take under our existing policies.

Is there anything you’d like me to prioritize or avoid?

9:21 AM
Good. Don’t touch anything related to our engineering toolchain. We’re expanding that team next year.
SAM
Software Asset ManagerAGENT9:21 AM

Understood. I’ll protect the engineering toolchain and factor in the planned headcount growth.

I’ll continue with the rest of the portfolio and bring you a recommendation.

Tuesday 4:10 PM
SAM
Software Asset ManagerAGENT4:10 PM

I’ve completed the analysis: $5.1M in FY27 savings identified, including work that’s already done.

$620K is already secured. I reclaimed 1,140 unused licenses under our existing policy and removed them from upcoming true-ups and renewal counts, so that’s spend we won’t pay next year.

One change from my first pass: reducing our data platform commitment would have saved $900K, but it conflicts with engineering’s expansion in the Workday plan. I left it out and replaced most of it with contract co-terming ($700K). That puts us $100K over target, with less cushion than I’d like.

The engineering toolchain is untouched, as you asked. And the regular work kept going: 389 licenses reclaimed and 61 requests fulfilled since Monday.

The plan, with evidence and risks, is ready for your review.

FY27 SOFTWARE REDUCTION PLAN$5.1M identified vs $5.0M target
LEVERFY27WHO ACTS
Idle license reclamation$620K done, $280K to go$0.9MAgent
Microsoft 365 E5 → E3$0.9MAgent
Renewal right-sizing$1.4MProcurement
Contract co-terming$0.7MProcurement
Overlapping applications$1.2MApp owners
Data platform cutConflicts with engineering expansion$0.9MExcluded
Engineering toolchain$0Protected
Type a message
Software Asset Manager · Workspace EXECUTING
THE JOB · ALWAYS RUNNING
NEW PRIORITY · MON 9:12 AMFY27 software spend −$5MFrom Dana Reyes, via OutlookGuidance from Priya, via Teams: protect the engineering toolchain
License reclamationContinuous · 147 yesterday
Entitlement reconciliationContinuous · 218 yesterday
Software requests27 in queue
Compliance and audit readinessContinuous
XOPS AUTONOMOUS EXECUTION
Knows the estateWaiting

412 contracts · usage for 9,800 people · Workday headcount plan · 38 FY27 renewals

↓
Decides within policyWaiting

Weighs every option against policy, Priya’s guidance, the engineering hiring plan and the $5M target

↓
Acts and verifiesWaiting

Executes what policy allows, verifies it at the source, and routes the rest to people

RESULTS
Savings found$0.0M
target $5.0M
✓ Reclaimed 1,140 idle seatsDone within policy · $620K FY27 savings secured
◆ Engineering toolchain protectedExcluded · 60 planned hires reserved
Exception detected · action paused✕ A $0.9M data platform cut conflicts with 60 planned engineering hires in WorkdayThe agent excluded the cut and found an alternative: co-terming adds back $0.7M. The revised plan goes to Priya in Teams.Autonomous doesn’t mean uncontrolled.
→ $5.1M plan routed to PriyaNeeds her approval, in Teams
Teams is the conversation. XOPS is where the work happens.

They don’t wait for tickets. They find the work, and come to you where you already work.

Outlook · morning briefings Teams · decisions and approvals Dashboards · see and direct the work Copilot & MCP · ask and direct

How your team works with agents

Want the whole picture? Step into the ITAM workforce as the CIO or the EUC Director

Autonomous execution.
Enterprise control.

XOPS agents act within the policies and authority you define. Every action is recorded and verified against your systems of record.

Within policy

The work runs on its own, and is verified.

Needs approval

It waits for the person you named.

Exception

It goes to its owner, with the context.

How governed execution works Security and compliance

Start with one agent.
Expand from there.

Begin with the systems you already run, with read-only access. An agent acts only after you approve its policies and permissions. No rip-and-replace, and no enterprise-wide transformation to get started.

Hardware and Software together are ITAM 3.0, the most common place to start. Explore Autonomous ITAM

How deployment works, step by step

How much IT work are your people doing by hand?

33
30%

Your number

Set your team size and manual share to estimate the hours a year XOPS could take off your team

Calculate your opportunity

Illustrative model, not a customer result. It assumes XOPS removes a quarter of that manual coordination time, at 1,800 productive hours per person a year. The measured customer results are above.

See what your agents
could take over.

Bring the systems you already run. We’ll find the highest-value job an agent could take over first, show how it would work in your environment, and what it’s worth.

✓