The Platform
Enterprise systems manage employees, devices, software, AI and infrastructure. Keeping them aligned still depends on people moving information, reconciling discrepancies and coordinating actions.
XOPS is the autonomous operations control plane. It continuously reconciles enterprise state and executes the work required to reach the outcomes you set, across systems, without waiting for tickets, prompts or manual intervention.
Outcomes in motion across your systems
Illustrative
The problem
ServiceNow, Workday, Microsoft, SAP and the rest of your stack are highly capable in their own domains. The outcomes your business needs span several of them at once, so people became the middleware: moving information, reconciling records and deciding what happens next.
One employee leaves
Workday
knows the last day
Okta
knows the identities and access
Intune
knows the laptop
Microsoft 365
knows the licenses
AI providers
know the API keys and agents
Access control
knows the badge
Coupa
knows the open orders
XOPS
owns the outcome across all of them
Each system knows part of the story. No single system owns the complete outcome.
How XOPS fits with ServiceNow, Workato and the rest of your stack
The difference
Traditional automation runs predefined workflows, triggers and sequences. That is useful, but someone has to anticipate each process and define how every scenario is handled. With XOPS, you define the operating state you want and the policies that govern how to reach it. XOPS continuously evaluates actual conditions, determines what needs to change and coordinates the actions.
Traditional approach
XOPS
Execute a predefined sequence
Achieve a declared outcome
Respond to a request or trigger
Continuously evaluate operating conditions
Complete a task
Verify the desired state was achieved
A workflow asks, “What step comes next?” XOPS asks, “What must now be true?”
The architecture
1 · Understand
Know what’s actually happening across your enterprise
XOPS reads your systems and resolves the relationships between employees, devices, software, identities, AI agents, vendors and sites into one current picture, available to people, copilots and agents.
Powered by Weaver, the Living Knowledge Graph and the Operating Position
2 · Decide
Determine what needs to happen, within policy
XOPS evaluates the current operating state against declared outcomes, enterprise policies and operational constraints. Actions are authorized and executed through deterministic controls, not left to an LLM to improvise.
Powered by Cortex, your policies and declared outcomes
3 · Execute
Coordinate the work across your systems
XOPS turns the outcome into a governed plan and runs it across the systems involved, sequencing dependencies and approvals and keeping concurrent changes from colliding.
Powered by the Convergence Engine and Arbiter
4 · Verify
Confirm the intended state was reached
The work isn’t closed until the intended state is confirmed in each system involved. If it isn’t, XOPS recovers or escalates, and the outcome stays open.
Powered by Convergence Engine verification
Every stageGoverned by enterprise policy: authority, approvals and exceptions apply before, during and after every action. Powered by policy enforcement and Configuration as Code.
How governance worksWhen systems disagree, XOPS doesn’t guess.
Workday may say an employee has left while Okta still shows active access. Intune may report a device ServiceNow can’t account for. XOPS correlates the evidence across systems, keeps the disagreement visible instead of averaging it away, and resolves what policy allows. Where the evidence or the authority isn’t sufficient, it escalates rather than inventing an answer.
WorkdayEmployee left
OktaAccess still active
IntuneDevice checking in
ServiceNowNo record of it
Held as conflicting until resolved
Governance
XOPS operates within the authority you define. Policies determine which actions proceed on their own, which require approval and which are escalated. Every action is governed, traceable and checked against the intended outcome. You set the autonomy level for each play, from recommend-only to run within policy.
Autonomous
Action → policy check → executed → verified
Approval required
Action → policy check → your approval → executed → verified
Exception
Action → fails verification or conflicts with policy → routed to its owner
The agents
Agents run the job
Each agent continuously owns the operational outcomes of its domain. It evaluates changing conditions, determines what needs to happen, and initiates governed execution within its delegated authority.
The platform
XOPS executes the actions
Agents never change your systems directly. Every action runs through governed execution: deterministic, policy-bound and verified, with no language model in the execution path.
Your team
People set the policy
Leaders keep authority over objectives, constraints and risk, over exceptions outside an agent’s delegated authority, and over strategic decisions.
XOPS acts only through the access you grant, provisioned through your identity governance, and logs every action with its evidence. It works with your security and change controls, not around them. Security & Compliance
Agents run the job. XOPS executes the actions. People set the policy and own the exceptions.
Why we believe IT should run this way: read the manifesto
The agents
Eleven agents work from the same Operating Position and the same governed execution. Each owns the outcomes of one IT function. See how our agents work →
Employee
Workforce Lifecycle Manager
Joiners, movers and leavers. Access, devices, licenses and accounts stay aligned with the employee record, from the first day to the last. Explore
Access
Access Governance Agent
An owner for every application, access that should no longer exist removed, and every change verified in the target system. Explore
Device
Hardware Asset Manager
Refresh on device health, not age. Allocate stock or buy on landed cost, coordinate fulfillment, and recover retired devices with custody intact. Explore
Software
Software Asset Manager
Reconcile entitlements with consumption, reclaim unused licenses before the renewal, and keep an accurate, audit-ready license position. Explore
AI
AI & Agent Governance
An owner, a budget and a cost center for every AI assistant and agent, with consumption governed and spend attributed before the invoice. Explore
Finance
FinOps
Technology spend tied to owners and actual usage, with vendor commitments aligned before the renewal window closes. Explore
Procurement
Procurement Agent
Continuously optimizes what you pay your technology vendors. Every renewal gets an accountable owner and a negotiation strategy, and every saving is verified on the invoice. Explore
Workplace
Workplace Manager
Badges, doors, desks and visitors follow the workforce at every site, and approved emergency procedures run the same way everywhere. Explore
Communications
Communications Manager
Mailboxes, numbers, Teams lines and emergency locations follow the person, and legal holds land on every platform at once. Explore
Also on the platform
Two more agents
Service Desk and Request & Fulfillment work from the same Operating Position and the same governed execution.
A coordinating XOPS Agent works in Teams, Outlook or any AI assistant and hands each request to the agent that owns it.
Proof and time to value
Broadcom · Hardware
$4.3M a year
saved by refreshing devices on health instead of age, keeping healthy devices in service 1-2 years longer.
Cencora · Joiners, movers, leavers
92%
of contractor lifecycle work runs with no human intervention. Work that occupied 89 people now takes one person, part time.
S&P Global · Communications
12+
communications platforms under one preservation policy, with evidence produced in days instead of months.
Deployment
You configure your policies. You don’t build every workflow.
Onboarding a hire, refreshing a laptop, recovering a device and reclaiming a license follow common patterns, and XOPS has already built them. Each enterprise sets its own policies, approvals and exceptions on top. The platform is ready in week 1, on read-only connectors to the systems your first use case depends on: enable the agent for the use case you care about most, and add agents as you go.
Put XOPS to work
Platform ready in week 1. Your first agent goes live when your team signs off, without replacing the stack you already run.
Already running at Cencora · Corteva · S&P Global · Broadcom
